Privacy Policy
Priv
Privacy Policy
El Tigre CATV, Inc. ("we," "us," or "our") operates the website eltigre-catv.com (the "Site"). This Privacy Policy explains how we collect, use, and protect your information when you visit our Site, place an order, or submit an inquiry through our forms or advertising campaigns.
Information We Collect
We may collect the following types of information:
- Personal identification information: name, email address, phone number, mailing/shipping address, and billing information when you create an account, place an order, or submit a contact/quote request.
- Business information: company name, business type (e.g., Cable TV Operator, ISP, WISP), and estimated number of subscribers, when voluntarily provided through our inquiry or lead forms.
- Payment information: processed securely through third-party payment processors. We do not store full credit card numbers on our servers.
- Automatically collected information: IP address, browser type, pages visited, and general usage data collected through cookies and similar technologies for site functionality and analytics.
How We Use Your Information
We use the information we collect to:
- Process and fulfill orders, quotes, and customer service requests
- Respond to inquiries submitted via our website, email, phone, or advertising forms (including Meta/Facebook and Instagram lead forms)
- Send order confirmations, shipping updates, and, where you have opted in, promotional communications
- Improve our website, products, and services
- Comply with legal obligations and prevent fraud
How We Share Your Information
We do not sell your personal information. We may share information with:
- Service providers who help us operate our business, such as payment processors, shipping carriers (e.g., USPS, UPS), and email/marketing platforms
- Advertising platforms (such as Meta/Facebook) solely to process lead form submissions you voluntarily complete through our ads
- Legal authorities, if required to comply with applicable law, regulation, or legal process
Data Retention
We retain personal information only for as long as necessary to fulfill the purposes described in this policy, including order history, warranty support, and legal/tax record-keeping requirements.
Your Rights and Choices
You may:
- Request access to, correction of, or deletion of your personal information by contacting us at the information below
- Opt out of promotional emails at any time using the unsubscribe link included in our communications
- Contact us to ask questions about how your information is used
Cookies
Our Site may use cookies to improve browsing experience, remember your cart, and analyze site traffic. You can disable cookies through your browser settings, though some features of the Site may not function properly as a result.
Security
We take reasonable technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.
Children's Privacy
Our Site and services are intended for business customers (cable TV operators, ISPs, WISPs, and technicians) and are not directed at children under 13. We do not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.
Contact Us
If you have questions about this Privacy Policy or how your information is handled, please contact us:
El Tigre CATV, Inc. Phone: +1-956-844-6356 Email: francisco@eltigre-catv.com Website: eltigre-catv.com
Effective Date: August 2026
acy Policy